Saturday, December 09, 2006

unexpected

Nothing makes me happier at the restaurant than to turn a grumpy walk-in guest into a smiling, willing to try just about anything, guest. It happens more often than you think that a guest who has had a long hard day or otherwise crappy start are part of a party that has chosen to be out for dinner and drinks. It is then that we try to strike with unexpected hospiltality. Those same people that seem so hardened to the day leave with a smile and a changed mood, granted sometimes tipsy, but nearly always a new regular of Swig. Two instances of this last night, make it three with a make-up dine and it was absolutely my pleasure to handle them personally...honestly it made my night.

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